Privacy Policy

1. Introduction

This Privacy Policy explains how MP Dominic & Co ("we", "us" or "our"), having its registered office at Mulavarickal Estate Building, Ashokapuram P.O., Aluva, Kerala 683101, India, collects, uses, stores, discloses and protects personal information when you visit www.mpdservices.co.in (the "Website"), submit a job enquiry or application, respond to our advertisements, submit information through Meta/Facebook, Instagram, Google Ads or other lead-generation forms, or otherwise engage with us in connection with our recruitment and employment services.

We handle personal information in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules and regulations.

By using the Website or voluntarily submitting information to us, you acknowledge that you have read and understood this Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information such as:

• Name, designation and the name of the organisation you represent;
• Email address, telephone number, postal address, city, state and country;
• Enquiry details and information about the services or job opportunities you are interested in;
• Correspondence, documents and attachments you send us;
• Where a business relationship is entered into, company or business information reasonably required to provide our services.

2.1A Information Provided by Job Seekers and Candidates

If you enquire about or apply for a job opportunity, we may collect information such as your full name, phone number, email address, location, educational qualifications, professional qualifications, work experience, skills, certifications, preferred job position or country, CV/resume and other employment-related information that you voluntarily provide.

Where necessary for a particular recruitment or overseas employment process, we may also request additional information or documents required for recruitment, employment, visa, licensing or related purposes.

2.2 Information Collected Automatically

• IP address and approximate location;
• Browser type and version, operating system and device type;
• Pages visited, time spent, referring website and exit pages;
• Date and time of access;
• Technical and usage information collected through cookies, analytics tools or similar technologies.

2.3 Information We Do Not Seek

Please do not send bank account numbers, payment card details, passwords or government identification numbers through ordinary Website enquiry forms unless we specifically request them through an appropriate and secure channel. Where such information is genuinely required for a recruitment, employment, visa or other legitimate process, it will be requested through an appropriate channel.

3. How We Use Your Information

We may use personal information for the following purposes:

Recruitment and Employment Purposes

• Responding to job enquiries and applications;
• Contacting candidates regarding relevant job opportunities;
• Matching candidates with suitable vacancies;
• Assessing qualifications, skills and experience for recruitment purposes;
• Coordinating interviews and recruitment processes;
• Communicating with employers, recruitment partners and relevant parties where necessary for recruitment services;
• Processing recruitment-related documentation;
• Providing domestic and international recruitment and placement services.

Business Purposes

• Responding to business enquiries;
• Providing quotations or requested services;
• Negotiating, entering into and performing contracts;
• Maintaining business records and accounts;
• Complying with statutory, tax and regulatory obligations;
• Improving the Website and understanding how it is used;
• Sending business updates where you have asked to receive them.

We do not sell personal information as a business practice, and we do not use personal information for automated decision-making that produces legal or similarly significant effects.

3A. Advertising and Lead Generation

MPD Services may advertise job opportunities and recruitment services through third-party platforms, including Meta (Facebook and Instagram) and Google Ads.

These platforms may allow users to submit their information through lead-generation forms. Information voluntarily submitted through such forms may include name, telephone number, email address, location, qualifications, work experience, job preferences and other information requested in the relevant form.

We may use this information to contact you regarding the advertised job opportunity, respond to your enquiry, assess the relevance of available vacancies and provide recruitment and placement services.

The relevant advertising platform may separately process personal information in accordance with its own privacy policy and terms.

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to enable basic functionality, maintain security, understand Website traffic and usage, improve performance and measure advertising or campaign performance.

Essential cookies may be required for Website functionality. Analytics and advertising technologies may be used where applicable. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect certain features of the Website.

5. Sharing and Disclosure

We may share personal information with:

• Employers and organisations with relevant job vacancies;
• Recruitment partners and overseas recruitment partners, where necessary to provide recruitment and employment placement services;
• Service providers supporting our operations, including web hosting, IT support, communications and other business services;
• Advertising and lead-generation platforms where necessary to operate or measure our advertising services;
• Professional advisers and service providers;
• Government authorities and regulators, where required by law or to establish, exercise or defend legal claims;
• Other parties where you have requested or authorised us to share information;
• Other parties where disclosure is permitted or required by applicable law.

We take reasonable steps to ensure that parties processing personal information on our behalf handle it appropriately and only for relevant purposes.

6. International Transfers

Our business includes international recruitment. Personal information may be transferred to, stored in, or accessed from countries outside India, including by overseas employers, recruitment partners, affiliates or service providers where necessary for recruitment or employment services.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place and that processing is carried out in accordance with applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide recruitment services, process applications, maintain candidate records, manage business relationships, resolve disputes and satisfy legal, accounting, tax and reporting requirements.

Candidate information may be retained for as long as reasonably necessary to process recruitment applications, provide recruitment services, consider candidates for relevant future opportunities, or comply with applicable legal and regulatory requirements.

When no longer required, information is deleted, anonymised or securely destroyed, subject to applicable retention requirements.

8. Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction, including access controls, secure hosting and staff confidentiality obligations.

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may:

• Request access to personal information we hold about you;
• Request correction of inaccurate, incomplete or outdated information;
• Request deletion or erasure where applicable;
• Withdraw consent where processing is based on consent;
• Unsubscribe from business or marketing communications;
• Exercise other rights available under applicable data-protection laws;
• Nominate another individual to exercise applicable rights on your behalf in circumstances permitted by law.

To exercise these rights, contact us using the details in Section 12. We may ask you to verify your identity before acting on a request and will respond within the period prescribed by applicable law.

10. Third-Party Websites and Platforms

The Website, advertisements or communications may contain links to or use third-party services, including Facebook, Instagram, Google, WhatsApp, LinkedIn and other platforms.

We do not control the privacy practices of third-party websites or platforms. Information submitted directly to a third-party platform may also be subject to that platform's own privacy policy and terms.

We encourage users to review the applicable privacy policies of third-party platforms before providing personal information.

11. Children

Our recruitment and employment services are intended for individuals who are legally eligible to work and for employers or businesses. We do not knowingly request personal information from children through our ordinary recruitment forms or advertising campaigns.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Contact and Grievance Redressal

For any question, request or complaint concerning this Policy or the handling of your personal information, please contact our Grievance Officer:

We aim to respond to privacy-related requests and complaints within the period required by applicable law.

13. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices, recruitment services, advertising platforms, technology or applicable law. The revised version will be posted on this page with an updated effective date.

Where changes are significant, we will take reasonable steps to notify you where appropriate.